Clinics and Services

Andover MIND

Andover Mind is a service which offers advice and information for those who have a mental health problem, or a loved one has. It also offers support and advice who are interested in maintaining or improving their mental well-being.

We have mental health worker who attends the surgery on a Thursday morning to see patients who have been referred by the GP’s.

Antenatal Clinic

We have two community midwives who attend the practice three times a week on Monday, Tuesday and Wednesdays to undertake one-to-one reviews during pregnancy.

A booking pack will be handed to you at your first appointment which informs you when reviews are due throughout your pregnancy.

Detailed information of the antenatal journey will be provided by the midwife.

If pregnancy is confirmed, you will need to complete a midwife booking form which you can access from the surgery. The midwife will contact you to arrange your first appointment between 8-10 weeks. GP appointments are no longer required to start antenatal care.

Coils

If this is an option you are exploring, it is recommended that you have a routine telephone call with Michele Smoker, our lead women’s health practitioner who can discuss your options and give you information on contraception. She will book the appointment at the time of the telephone consultation. If there are not any appointments available at the time of consultation you will be added to a waiting list.

If you require urgent contraception advise including coil fittings, please contact the local sexual health clinic located at Crown Heights in the town centre.

Child Immunisation Appointment

The practice nurse holds a weekly child immunisation clinic by appointment every Thursday afternoon. Appointments can be booked via the receptionists. Babies must have had their six week check by a doctor before they can book into the immunisation clinic.

Family Planning

Contraceptive care is provided by one of nurse practitioners during surgery hours. Pre-bookable appointments are available for our Women’s Health clinics which are run twice a week. If you have been advised by the surgery to submit a contraceptive pill review please complete our online contraceptive pill review form.

ITalk

Italk is a physiological therapy service. They help provide help and support for mental health, depression and anxiety. This service is accessed via self-referral either by telephone or via their website. Their contact details are as followed 023 8038 3920 or www.info@italk.org.uk.

Italk run a clinic at the surgery one or two times a week and the appointments are booked via iTalk directly.

Sleepio

Sleepio is a 6 week online programme designed by sleep experts and based on cognitive behavioural techniques. This programme is available for all patients residing in North Hampshire CCG. Please visit their website to find out more www.sleepio.com/nhs.

Learning Disability Checks

A learning disability annual health check consists of a yearly check- up with the GP and practice nurse, lasting normally between 40 minutes to an hour. The team will take a close look at how a patient is doing and will provide them with the opportunity to ask any questions of anything that may be worrying them.

At a health check, the doctor or nurse will check things like:

  • Weight and height
  • Eyes
  • Blood Pressure
  • Tummy
  • Chest
  • Smoking status
  • What exercise you do
  • Ask for a urine sample
  • Ears
  • Ask what medicine you take

You can also find more useful services on the NHS North Hampshire CCG website.

NHS Health Checks

You will receive a letter or a text message from the surgery inviting you for a NHS health check. Patients who are 40 and over are eligible for a NHS Health Check. The NHS health checks include:

  • Blood test,
  • Height, weight and BMI
  • Blood pressure
  • Smoking and alcohol status
  • General health questions

This appointment is carried out by a nurse or HCA at the surgery.

Smoking Cessation

This service is run by Smoke Free Hampshire. They hold clinics at the surgery one or two times a week. They offer face to face appointment or telephone support. You can self-refer via their website or call their quit line on 01264 563039 or text ‘QUIT’ to 66777.

Well Woman

Appointments can be booked with our nurse practitioner or practice nurse for smears and discussions of women’s health issues or in one of our specific women’s health clinics.

Minor Surgery

The surgery is able to carry out minor surgical procedures by appointment. The doctors will be happy to advise you on this.

Non-NHS Examinations

The doctors are happy to carry out medicals, eg insurance and driving licences, by appointment outside surgery hours. Please telephone the surgery for an appointment. Please ask at reception for the charges for these services.

Pregnancy and Midwives

The practice has two midwives who provide antenatal care. They are based on the first floor of the building.

Sexually Transmitted Diseases

If you think you may have contacted a sexually transmitted disease such as Chlamydia, Syphilis or Gonorrhea, it is best to go to the Genito-urinary Clinic at North Hampshire Hospital, Basingstoke. You can check symptoms on the NHS website. They can quickly do all the necessary tests, organise contact tracing where necessary, and quickly provide all of the treatment necessary. They operate a very good service, and it is completely anonymous.

Flu Vaccination

An influenza vaccination is particularly recommended for patients with heart, lung or kidney disease, diabetes, and residents of nursing and rest homes. Please contact the reception staff from mid September onwards for details and to make an appointment.